Privacy Policy

Privacy Notice

Policy overview Current practices

This privacy notice explains how Blossom Craft handles personal data when you use zarobanal.study, send an inquiry, or place a local flower order. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may have rights to know what data we hold, correct inaccurate information, request deletion, object to certain processing, and ask for a copy of data in a portable format where applicable. These rights are not always absolute, and we may decline a request when the law allows or requires us to do so.

Your rights are handled in a practical way and may be limited by law.
Requests

How Requests Are Handled

To protect your privacy, we may ask for enough information to confirm your identity before acting on a request. Once verified, we will review the request, respond within the applicable legal timeframe, and explain any part of the request that cannot be fulfilled.

Verified requests are reviewed against the data we hold and the legal basis for processing.
Data Retention

Retention of Data

Inquiry records, order details, and related communication are retained for the period needed to manage the request, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, it is deleted or anonymized in a manner consistent with our retention practices.

We keep data only as long as needed for the relevant purpose or legal duty.
Policy Updates

Policy Updates

If we make material changes, we will update this page and may use reasonable means to draw attention to the revised notice. The version in force is the one published on the site at the relevant time.

We may revise this notice when our processing practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, service preferences, server request metadata, and browser or device information. This data is used in connection with contact requests, bouquet consultations, order handling, technical delivery, and website security.

We collect only the data needed to handle inquiries, orders, and site operation.
Data Sources

How We Receive Data

We receive personal data when you submit a contact form, send a message, or share details needed to discuss a bouquet request, budget, color preferences, availability, payment, pickup, or local delivery. Technical data is generated automatically when you visit the site and is limited to information needed for operation and security.

Most data comes directly from your messages and form submissions.
Cookie Types

Cookie Types

The cookies we confirm are limited to essential cookies that support basic site operation and preference cookies that remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this site.

We do not state that analytics or advertising cookies are active.
Cookie Controls

Cookie Controls

We use cookies or similar technologies only for essential site operation and to remember privacy preferences. Where your browser allows it, you can block or delete cookies, but some site functions may not work as intended if essential cookies are disabled.

Cookie choices are limited to essential functions and saved preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to contact requests, confirm bouquet preferences, check availability, arrange payment, support studio pickup or local delivery, maintain website security, and ensure technical delivery of the site. We also use limited data to keep records needed for administration and legal compliance.

Note
Processing is tied to the request, the order, or the technical function involved.
Third-party sharing

Service Providers

We may share limited data with service providers that help us operate the website, deliver technical functions, or process communications. These recipients may include providers involved in hosting, security, or message handling, and they may use the data only for the services they perform for us.

Note
Operational recipients are used only for the functions described here.
GDPR

Overview

GDPR Overview

Where the GDPR applies, Blossom Craft acts as the controller for personal data processed through zarobanal.study. The GDPR gives you a framework of rights and requires us to process data lawfully, fairly, and for specified purposes.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
This section is intended for users whose data is protected by the GDPR.

Rights

Your GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, objection, or data portability, and you may withdraw consent where processing relies on consent. We may need to verify your identity and may retain certain information where the law requires it or where we have a legitimate reason to keep it.

Some rights depend on the legal basis and the context of the request.
Privacy Contact

Privacy Contact

Email contact
feedback@zarobanal.study
Telephone contact
+370 615 09259
Postal address
Senasis Ukmergės kelias 12, 14013 Vilniaus rajonas
Privacy requests
Contact Page